FAQ

Can I change my registered email address?

How to dandle when the confirmation email for new member registration does not arrive

Please tell me how to cancel my membership.

After purchasing the product, I canceled my membership. Will the product become unusable?

There is a screen to register member information, but what is this necessary for?

Could you please tell me the steps to register as a member?

I forgot my login password.

How long does support last?

How to take identification documents (various health insurance, passport)

Even though I replied to the email address I received from Skijan, I still haven't heard back from them.

Is it possible for minors to register?

About sales examination

When will the proceeds be transferred?

Please tell me about the monitor.

I accidentally purchased two of the same item.

I just made a transfer, but how long will it take for the transfer to be confirmed?

I purchased an item by bank transfer, but I forgot the bank account. Please tell me the bank account to transfer the money to.

How should I transfer money (number) when making a bank transfer?