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How to dandle when the confirmation email for new member registration does not arrive

FAQ

Q

How to dandle when the confirmation email for new member registration does not arrive

A

There may be issues with spam settings or incorrect email address input.
Please check the following and try registering again.

1. Check the spam folder
The confirmation email may have been sorted into the spam folder. Please check your spam folder.

2. Incorrect email address input
Please recheck the email address you entered during registration to ensure it is correct. If there was a mistake, please register again with the correct email address.

3. Email filtering settings
Make sure that the domain "@gogojungle.co.jp" is not blocked by your email service. Change your filtering settings to add this domain to your whitelist.

4. Email server delay
There might be delays in receiving the confirmation email due to email server issues. Please wait a little while and check your mailbox again.

5. Mailbox overcapacity
If your mailbox is over capacity, you will not be able to receive new emails. Please check the capacity of your mailbox and delete any unnecessary emails to ensure there is enough space, then try registering again.

All users

Could you please tell me the steps to register as a member?

Can I change my registered email address?

There is a screen to register member information, but what is this necessary for?

After purchasing the product, I canceled my membership. Will the product become unusable?

Please tell me how to cancel my membership.

How to dandle when the confirmation email for new member registration does not arrive

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